:root{font-family:Arial,Helvetica,sans-serif;color:#203a32;background:#f6f5f0;font-synthesis:none;--green:#234c3e;--muted:#68756d;--line:#dfe5de;--red:#9a3934}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:wait;opacity:.6}a{color:inherit}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid #9bb4a1;outline-offset:3px}[hidden]{display:none!important}.masthead{max-width:1280px;margin:auto;padding:29px 54px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line)}.brand{font-family:Georgia,serif;font-size:38px;letter-spacing:-2px;text-decoration:none;line-height:.85}.brand span{display:block;font-family:Arial,sans-serif;font-size:9px;letter-spacing:5px;margin:12px 0 0 4px}.header-label,.eyebrow{font-size:10px;font-weight:700;letter-spacing:1.8px}.header-label{color:var(--muted)}.portal{max-width:1180px;margin:0 auto;padding:76px 40px 86px;display:grid;grid-template-columns:.85fr 1.15fr;gap:90px;align-items:start}.intro{padding-top:67px}.intro h1{font-family:Georgia,'Times New Roman',serif;font-weight:400;font-size:clamp(42px,5vw,65px);letter-spacing:-2.5px;line-height:1.08;margin:24px 0}.intro>p{max-width:315px;color:var(--muted);font-size:16px;line-height:1.7}.intro-note{border-top:1px solid #d9e0d6;display:flex;align-items:center;gap:17px;max-width:290px;margin-top:66px;padding-top:23px;font-size:12px;color:var(--muted);line-height:1.65}.small-mark{font-size:26px;color:var(--green)}.steps{padding:0;margin:0 0 25px;list-style:none;display:flex;justify-content:space-between;gap:12px;color:#7c867e;font-size:12px}.steps li{display:flex;align-items:center;gap:8px}.steps li>span{display:inline-grid;place-items:center;width:25px;height:25px;border-radius:50%;border:1px solid #cbd5cb;font-size:11px}.steps [aria-current],.steps .done{color:var(--green)}.steps [aria-current]>span,.steps .done>span{background:var(--green);border-color:var(--green);color:white}.panel{padding:35px;background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:0 7px 30px #233d2f05}.panel-top{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap}.panel h2{font-size:25px;letter-spacing:-.7px;font-weight:500;margin:23px 0 10px}.muted{color:var(--muted);font-size:14px;line-height:1.65;margin-bottom:25px}.quote-tag,.status{font-size:10px;background:#f0f4ee;border:1px solid #e0e7dc;border-radius:5px;padding:6px 9px;letter-spacing:.6px;color:var(--green)}label,legend{display:block;font-size:12px;font-weight:600;margin:21px 0 9px}input:not([type=radio]):not([type=checkbox]),textarea,select{border:1px solid #cfd8cf;background:#fff;border-radius:6px;width:100%;padding:13px 14px;color:#203a32;font-size:14px;min-height:46px}input::placeholder,textarea::placeholder{color:#929a93}textarea{resize:vertical;line-height:1.6}.primary,.secondary,.danger{padding:14px 18px;border-radius:6px;min-height:47px;font-size:13px;font-weight:600;border:1px solid var(--green);background:var(--green);color:white}.primary:hover{background:#183d2f}.secondary{background:white;color:var(--green);border-color:var(--line)}.danger{background:#fff5f4;color:var(--red);border-color:#e6c3bf}.full{width:100%;display:flex;justify-content:space-between;align-items:center;margin-top:24px}.fine{font-size:11px;line-height:1.7;color:var(--muted);margin:18px 0 0}.below-panel{text-align:center;font-size:11px;color:var(--muted);line-height:1.7;margin:20px 0 0}.error{padding:13px 16px;border:1px solid #e7c9c2;background:#fff1ed;border-radius:7px;color:#913e33;font-size:13px;line-height:1.6}.quote-summary{margin:25px 0;border:1px solid var(--line);border-radius:7px;padding:15px;font-size:12px}.quote-summary summary{cursor:pointer;font-weight:600}.quote-summary ul{list-style:none;padding:0;margin:16px 0 0}.quote-summary li{padding:11px 0;border-top:1px solid var(--line)}.quote-summary li strong,.quote-summary li span{display:block;font-size:12px;font-weight:400;line-height:1.6}.quote-summary li span{color:var(--muted);font-size:11px}fieldset{border:0;padding:0;margin:0}legend{padding:0}.choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.choice{display:flex;align-items:flex-start;gap:8px;border:1px solid var(--line);padding:14px 10px;border-radius:7px;cursor:pointer;margin:0}.choice:has(input:checked){background:#f0f5ef;border-color:#688c75}.choice input{margin:2px 0;accent-color:var(--green)}.choice strong,.choice small{display:block;font-size:11px;line-height:1.5}.choice small{font-size:10px;font-weight:400;color:var(--muted);margin-top:5px}.text-meta{display:flex;justify-content:space-between;gap:12px;color:var(--muted);font-size:10px;margin-top:6px}.notice{padding:13px;background:#f3f5ef;border-radius:6px;color:#60705f;font-size:11px;line-height:1.65;margin-top:20px}.confirmation{display:flex;gap:10px;line-height:1.6;font-size:12px}.confirmation input{margin-top:4px;flex:none;accent-color:var(--green)}.text-button{border:0;background:transparent;color:var(--muted);text-decoration:underline;font-size:11px;padding:8px 0;margin-top:15px}.receipt .eyebrow{display:block;margin-top:24px}.receipt>p{font-size:14px;line-height:1.7}.success-mark{display:grid;place-items:center;width:50px;height:50px;border-radius:50%;background:#edf5e8;font-size:25px}.receipt-details{margin:25px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:13px 0}.receipt-details>div{display:flex;justify-content:space-between;gap:16px;padding:9px 0;font-size:11px}.receipt-details dt{color:var(--muted);flex:none}.receipt-details dd{margin:0;text-align:right;overflow-wrap:anywhere}footer{max-width:1172px;margin:auto;border-top:1px solid var(--line);padding:24px 0;display:flex;justify-content:space-between;color:var(--muted);font-size:10px}.staff-main{max-width:1100px;margin:48px auto;padding:0 30px}.staff-login{max-width:450px;margin:70px auto}.staff-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap;margin-bottom:25px}.staff-heading h1{font-family:Georgia,serif;font-weight:400;font-size:35px;margin:10px 0}.staff-actions{display:flex;gap:10px;align-items:center}.request-card{margin:18px 0}.request-card h2{margin:10px 0;font-size:21px}.request-card .message{white-space:pre-wrap;overflow-wrap:anywhere;background:#f5f6f1;border-radius:8px;padding:20px;line-height:1.6;font-size:14px}.request-meta{font-size:12px;color:var(--muted);line-height:1.8}.request-controls{display:flex;gap:10px;flex-wrap:wrap;margin-top:15px}.request-controls button{font-size:12px}.request-card .history{font-size:12px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}.empty{padding:40px;text-align:center;color:var(--muted)}
@media(max-width:800px){.masthead{padding:25px}.portal{grid-template-columns:1fr;gap:30px;padding:35px 22px 50px;max-width:590px}.intro{padding:0}.intro h1{font-size:43px;margin:16px 0}.intro h1 br{display:none}.intro>p{max-width:none;font-size:14px;margin-bottom:0}.intro-note{display:none}.panel{padding:25px}.steps{font-size:11px}.header-label{font-size:9px}footer{margin:0 25px;padding:22px 0}.staff-main{padding:0 20px;margin-top:30px}}@media(max-width:400px){.panel{padding:21px}.choice-grid{grid-template-columns:1fr}.steps{gap:5px;font-size:10px}.steps li{gap:5px}}